CHAPTER 5: ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES

CHAPTER 5: ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES


LEARNING OUTCOMES
5.1  COMPARE THE RESPONSIBILITIES OF A CHIEF INFORMATION OFFICER (CIO),CHIEF TECHNOLOGY OFFICER (CTO),CHIEF PRIVACY OFFICER(CPO),CHIEF SECURITY OFFICER(CSO),AND CHIEF KNOWLEDGE OFFICER(CKO)
5.2  EXPLAIN THE GAP BETWEEN IT PEOPLE AND BUSINESS PEOPLE AND THE PRIMARY REASON THIS GAPS EXISTS
5.3  DEFINE THE RELATIONSHIP BETWEEN INFORMATION SECURITY AND ETHICS

• This chapter provides an overview of the different tittles,roles and responsibilities found in a typical organization
• The gap between IT personnel and business personnel is highlighted 
• The role of ethics and security in organization is discussed

• The CIO typically reports directly to the Chief Executive Officer (CEO)
• CIO must possess a solid and detailed understanding of every aspect of an organization coupled with tremendous insight into the capability of IT
• CIOs must have strong business skills and strong IT skills

• Enhancing customer satisfaction is the number one concern for many CIOs

• IT personnel have their own vocabularies consisting of acronyms and technical terms
• Business personnel have their own vocabularies based on their experience and expertise
• For both sides to have effective communication , the business personnel must seek to achieve an increase level of understanding of IT,and the IT personnel must seek to achieve an increased level of understanding the business

• Privacy is an ethical issue
• there are numerous examples of ethical issues surrounding IT